Support
Frequently Asked Questions
A full day of sunlight gives you a full night of light — typically 8 to 12 hours in motion-activated mode. In low-light (always-on) mode, expect up to 14 hours of run-time.
Yes. The solar panels charge even on overcast and cloudy days, just at a slower rate. In winter or heavily clouded conditions run-time may be shorter, but the lights still activate every night.
Easy. No wiring, no electrician. Two screws and you're done — most people have it mounted in under 10 minutes. All mounting hardware is included in the box.
Yes. Every Luxora light is rated IP65, sealed against rain, snow, dust, and direct sun. They're built to live outdoors year-round in any climate.
If you don't love it within 30 days of delivery, send it back for a full refund. The 2-year warranty covers manufacturing defects in normal use — if anything fails, we replace it free of charge. Contact us and we'll take care of it.
We process orders within 1–3 business days (up to 5 during peak periods). Standard delivery typically takes around 8 business days after processing, so most orders arrive within 8–12 business days. You’ll get a tracking link by email as soon as your order ships. Shipping is free on orders over $75.
We currently ship across the United States. Tracking information is sent to your email as soon as your order leaves our warehouse.
Once your order ships, you'll receive a confirmation email with a tracking number. You can also view order status anytime from your account.
Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing. If you need help, contact us right away and we'll do our best.